Terms of Service

By creating an account or otherwise using AAAIusa.com and the AAAI platform (the “Service”), you agree to these Terms of Service (the “Terms”) and our Privacy Policy. If you do not agree, do not use the Service.

AAAI (“Addiction Accountability Adherence Initiative”) is a compliance monitoring platform adapted from evidence-based recovery programs. It provides tools for logging substance tests, meeting attendance, documents, and care team communications for individuals in substance use disorder (SUD) recovery.

You agree not to:

The Service is intended to support — not replace — medical care and professional treatment. Nothing displayed through the Service constitutes medical advice. Always consult qualified healthcare providers for decisions about your care.

In an emergency, call 911. For mental health or substance use crises, call or text 988 or the SAMHSA National Helpline at 1-800-662-HELP (4357).

Paid features are offered under the plans described on our Pricing page. Fees are billed in advance on a recurring basis unless otherwise stated. You authorize us to charge your chosen payment method for applicable fees and taxes. You may cancel at any time; cancellations take effect at the end of the current billing period and are not refundable except where required by law.

The Service, including its software, design, text, graphics, and the AAAI name and logo, is owned by AAAI or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended purpose.

You retain ownership of the information and documents you submit to the Service (“User Content”). By submitting User Content, you grant AAAI a limited, worldwide, royalty-free license to host, store, transmit, and display your User Content solely as needed to operate the Service on your behalf and in accordance with our Privacy Policy.

You represent that you have the right to submit the User Content you upload and that it does not violate any third-party right or applicable law.

You may stop using the Service and request account deletion at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or if continued operation of your account would create risk to other users or to the integrity of the Service. On termination, provisions that by their nature should survive (including intellectual property, disclaimers, and limitations of liability) will continue to apply.

The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that the Service will be error-free or that it will meet your specific requirements.

To the fullest extent permitted by law, AAAI and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising out of or in connection with the Service. Our total aggregate liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim or one hundred U.S. dollars ($100).

You agree to indemnify and hold harmless AAAI and its affiliates from any claim, liability, loss, or expense (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Service, or your violation of any law or third-party right.

These Terms are governed by the laws of the United States and the state in which AAAI is organized, without regard to conflict-of-law rules. Any dispute will be brought exclusively in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction in those courts.

We may update these Terms from time to time. When we make material changes, we will notify you by email or through an in-product notice and update the Effective Date above. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.